Reference

Open yk1 Legal terms for account access

yk1 Legal explains the rules behind your account, Blackjack access, wallet records and policy requests in clear English for Indonesia.

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POLICY CONTACT

Contact us about Legal account questions

A clear contact route matters when you need a Legal answer about account access, wallet records or a policy change. Open the support path from your account area and include the phone number linked to your profile, the relevant transaction reference and the exact wording you are asking about. We use those details to reduce back-and-forth without asking you to send a complete password.

Team online

Account access

If phone verification blocks access, contact us from the account support path and mention the device type, the displayed message and the time you last reached the lobby.

Wallet record

For a DANA, OVO, GoPay or QRIS record, send the transaction reference and wallet name through the support route so we can match the request without requesting your wallet password.

Policy request

To ask for a Legal change or clarification, quote the relevant section and use the contact path shown beside your account settings; we can then identify the request precisely.

DATA PRACTICE

See how yk1 handles Legal requests

We handle Legal requests through the account details you provide, the phone verification record and the transaction references needed to check ownership.

Data use

We use account details, verification records and transaction references only to connect a Legal request with the correct account and to respond to the specific issue you raise.

Cookies

Cookies may keep your sign-in state and page choices available between visits; you can review browser controls if you want to remove or restrict them.

Account security

Never send your password through a Legal contact route. Phone verification helps us distinguish an account request from an unverified message before we discuss account records.

Retention

We retain records for the period needed to address the request, maintain account security and meet applicable policy duties, with the relevant wording available on the Legal page.

Correction request

If your account details are wrong, contact us with the affected field and linked phone number; we may ask for an account step before changing the record.

Access request

You can ask what account or transaction data is connected to your Legal request through the account contact path, subject to local law and identity checks.

Find Legal answers before opening your account

These Legal answers cover the questions we expect you to ask before creating an account from Indonesia. They explain eligibility, data handling, wallet records, browser access and contact steps without replacing the current wording shown on the Legal page. If your situation is not covered, use the account support path with the exact section or transaction reference.

The yk1 Legal page covers account access, phone verification, data handling, cookies, wallet records, retention and requests for correction or access. The applicable wording depends on local law.

You can open the Legal page from a mobile or desktop browser, but account eligibility depends on local law. Follow the access wording shown for your location before completing phone verification.

Those wallet names identify transaction records that may be linked to your account when you use DANA, OVO, GoPay or QRIS. We use references to check ownership and answer policy requests.

Use the account support path, name the field that needs correction and provide the phone number linked to your account. We may request verification before changing a stored record.

Cookies may preserve sign-in state and page preferences on your browser. You can adjust cookie controls in your browser, while some account functions may require the relevant session setting.

Retention depends on the purpose of the record, account security needs and applicable policy duties. Ask through the account contact route if you need clarification about a specific transaction reference.

Include the exact policy section, your linked phone number and any relevant DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference. Do not include your password.

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